Introduction
Thulare & Mahlako Supplies (Pty) Ltd is committed to protecting the privacy and personal information of our clients, partners, website visitors, and stakeholders. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013, and other applicable laws.
By using our website, submitting enquiries, or engaging our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect and process the following types of personal and business information:
Full names and surnames
Company or organisation details
Email addresses and telephone numbers
Physical and postal addresses
Project-related information and service requirements
Documentation submitted through enquiry or quotation forms
Website usage information collected through cookies and analytics tools
We only collect information that is necessary for legitimate business purposes.
How We Use Your Information
Personal information is collected and used for the following purposes:
Responding to enquiries and quotation requests
Providing products and services
Communicating regarding projects, orders, or services
Issuing invoices and processing payments
Complying with legal and regulatory obligations
Improving our website, services, and customer experience
Your information will not be used for purposes unrelated to our business operations.
Lawful Processing
We process personal information lawfully, fairly, and transparently. Information is collected directly from you unless permitted otherwise by law. We ensure that personal data is relevant, accurate, and kept up to date where reasonably possible.
Information Sharing and Disclosure
Thulare & Mahlako Supplies does not sell or trade personal information. We may share information only when necessary with:
Trusted suppliers or service providers involved in service delivery
Regulatory or government bodies where legally required
Professional advisers such as auditors or legal consultants
All third parties are required to maintain confidentiality and comply with applicable data protection laws.
Data Security
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, or disclosure. These measures include secure data storage, controlled access, and responsible handling of information.
While we strive to protect your data, no system can guarantee absolute security.
Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once no longer required, information is securely deleted or anonymised.
Your Rights
In terms of POPIA, you have the right to:
Request access to your personal information
Request correction or deletion of inaccurate or outdated information
Object to the processing of your personal information in certain circumstances
Withdraw consent where processing is based on consent
Requests can be submitted using the contact details provided below.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality and analyse website usage. Cookies do not collect personally identifiable information unless voluntarily provided by you.
You may disable cookies through your browser settings, though this may affect website functionality.
Changes to This Policy
Thulare & Mahlako Supplies reserves the right to update this Privacy Policy at any time. Any changes will be published on this page, and continued use of the website constitutes acceptance of the revised policy.
Contact Information
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:
Company: Thulare & Mahlako Supplies (Pty) Ltd
Email: thulareandmahlakosupplies@gmail.com
Phone: +27 (0)81 560 5612